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Table of Contents
Acknowledgments
About This ument
How Is This ument Organized?
Background
How to Receive More Information
Executive Overview
Need for the People Capability Maturity ModelSM
Structure of the P-CMM
Overview
1 Introduction
1.1 Motivation for Improving Software Development Talent
1.2 A Maturity Framework for Developing Human Talent
1.2.1 P-CMM Objectives
1.2.2 The Maturity Framework
1.2.2.1 Background of the Maturity Framework
1.2.2.2 Principles Underlying the Maturity Framework
1.2.3 A Family of Maturity Models
2 Overview of the People CMM
2.1 Definition of the P-CMM Maturity Levels
2.1.1 Level 1 - The Initial Level
2.1.2 Level 2 - The Repeatable Level
2.1.3 Level 3 - The Defined Level
2.1.4 Level 4 - The Managed Level
2.1.5 Level 5 - The Optimizing Level
2.2 The Key Process Areas of the P-CMM
2.2.1 Key Process Areas at the Repeatable Level
2.2.2 Key Process Areas at the Defined Level
2.2.3 Key Process Areas at the Managed Level
2.2.4 Key Process Areas at the Optimizing Level
2.3 Themes in the P-CMM
CMU/SEI-95-MM-02 People Capability Maturity Model n i
Table of Contents
3 Applying the People CMM
3.1 P-CMM-Based Assessments
3.2 Using the P-CMM as a Guide for Improvement
3.2.1 Guidance Provided by the P-CMM
3.2.2 Skipping Maturity Levels
3.3 Locating a P-CMM-Based Improvement Program in
the Organization
3.4 Implementing a P-CMM-Based Improvement Program
3.5 Integrating Maturity-Based Improvement Programs
4 Structure of the People CMM
Goals
4.2 Common Features
4.3 The Key Practices
5 Interpreting the People CMM
5.1 Using the Key Practice Pages
5.2 Interpreting the Common Features
5.2.1 Commitment to Perform
5.2.2 Ability to Perform
5.2.3 Activities Performed
5.2.4 Measurement and Analysis
5.2.5 Verifying Implementation
5.3 Using the Key Practices
5.3.1 Interpreting the Key Practices
5.3.2 Applying Professional Judgment
5.4 Organizational Roles and Structure
5.4.1 Organizational Roles
5.4.2 Organizational Structure
The Key Process Areas for Level 2: Repeatable
Work Environment
Communication
Staffing
Performance Management
Training
Compensation
ii n People Capability Maturity Model CMU/SEI-95-MM-02
Table of Contents
The Key Process Areas for Level 3: Defined
Knowledge and Skills Analysis
Workforce Planning
Competency Development
Career Development
Competency-Based Practices
Participatory Culture
The Key Process Areas for Level 4: Managed
Mentoring
Team Building
Team-Based Practices
Organizational Competency Management
Organizational Performance Alignment
The Key Process Areas for Level 5: Optimizing
Personal Competency Development
Coaching
Continuous Workforce Innovation
Appendices
Appendix A: References
Appendix B: Glossary of Terms
Appendix C: Abridged Version of the P-CMM Key Practices
Appendix D: Mapping of Key Practices to Goals
Appendix E: Change History，大小：6.11 MB
