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Table of Contents
Performance Management Process Overview Page
· Introduction to the Performance Management Process 1
· Why Change? 2
· Definition of Terms .
· State Laws on Performance Management .
3
5
· Features of the PMP 6
· Role of Supervisors, Employees and Reviewers in the PMP 7
· Time Guidelines for the PMP 10
· Summary of the PMP Form 11
· Layout of the Remainder of the Handbook 12
Phase I: Planning 13
· Introduction to the Planning Phase 15
· Accountabilities 16
· Creating Performance Standards 18
· Designating the Importance of Accountabilities 20
· Example of an Accountability on the PMP Form 20
· Explaining Behaviors 21
· Examples of Behaviors 23
· Completing the Planning Phase 28
Phase II: Coaching 29
· Ongoing Feedback 31
· Collecting Performance Information 32
· Preparing for Coaching Sessions 33
· During a Coaching Session .
· Coaching vsProgressive Discipline .
34
36
Phase III: Review 37
· Review 39
· Preparing for Review Sessions 40
· Rating Errors and Biases 41
· Rating the Accountabilities .
· Borderline Cases: How to Decide? .
42
43
· Overall Accountability Rating 45
· Rating the Behaviors 46
· Overall Performance Rating 47
· Summary/Development Plan 49
· Preparing for the Year-End Discussion 50
· During the Year-End Review 51
· Writing the Development Plan 53
· One PMP Cycle Ends, Another Begins 55
Appendix 57，大小：2.69 MB
